Terms and Conditions - Flat Clearance Willesden
Introduction
Welcome to Flat Clearance Willesden. These Terms and Conditions govern the use of our services and outline the obligations and responsibilities of both parties. By engaging our services, you agree to comply with these terms.
Services Offered
Our flat clearance services are designed to provide comprehensive support in clearing residential properties. We ensure a thorough and efficient process tailored to your unique needs.
What Flat Clearance Includes
- Removal of all unwanted furniture and household items
- Sorting and disposing of hazardous materials
- Responsible recycling and donation of usable items
- Cleaning services post-clearance
Pricing and Payment Terms
Our pricing structure is transparent and competitive. We offer fixed-rate and hourly pricing options to suit your requirements.
- Fixed-Rate Pricing: A predetermined price based on the scope of work
- Hourly Pricing: Charged per hour for labor and services rendered
Payments are due upon completion of services unless otherwise agreed upon in writing.
Customer Responsibilities
As our client, you are expected to:
- Provide accurate information regarding the property and items to be cleared
- Ensure access to the property during scheduled clearance times
- Secure any valuables or sensitive items prior to the clearance
Company Responsibilities
Flat Clearance Willesden is committed to:
- Performing services with professionalism and care
- Respecting the property and minimizing any potential damage
- Ensuring timely completion of the clearance process
Cancellation Policy
We understand that plans can change. Cancellations must be made at least 48 hours in advance to avoid any cancellation fees. Cancellations made within 48 hours of the scheduled service may incur a fee equivalent to 20% of the total service cost.
Liability and Insurance
Flat Clearance Willesden is fully insured to cover any accidental damage that may occur during the clearance process. However, we are not liable for pre-existing damages or issues unrelated to our services.
Dispute Resolution
In the event of a dispute, we encourage open communication to resolve the matter amicably. If a resolution cannot be reached, disputes will be handled in accordance with the laws governing the jurisdiction of Willesden.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes via email or through our official communication channels.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. By using our services, you consent to the exclusive jurisdiction of the courts in Willesden.
Thank you for choosing Flat Clearance Willesden. We are committed to providing you with exceptional service and ensuring your satisfaction throughout the clearance process.